Jul 02, 2020 The 1x placeholder represents your version of Office (16 = Office 2016, 15 = Office 2013) Right-click the Office application that triggers the error, and then click Properties. If the Compatibility tab is available, click it, and then follow these steps. After the license validates, it will activate the product, and you can click Start Using Word to open and start using Office for Mac. Multiple licenses and key already used error? If you try to activate a one-time install of Office for Mac and you get the error: Key already used, you will need to select another license to use.
-->- Microsoft 365, Office 2019, Office 2016, Office 2013, Office 2010, Office 2007, Office for Mac 2011, and Office for Mac 2008 applications can open your documents without any additional action. Customers using earlier versions of Office may need to download and install a compatibility pack.
- Office 2019 (for both Windows and Mac) is a one-time purchase and does not receive feature updates after you purchase it. Office 2019 includes a meaningful subset of features that are found in Microsoft 365, but it's not part of Microsoft 365.
- The line that says: 'License Status: Licensed' indicates that your KMS host computer is successfully activated. In your Office 2019 client computer, run the following command to verify the activation status of Office 2019 client: cscript ospp.vbs /dstatus.
Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.
Symptoms
When you use Office Mobile for iPhone, you receive one of the following error messages:
Can't Verify Subscription
Please sign in to reactivate this app.
No Subscription Found
Office 2019 Mac Version
We couldn't find a subscription connected to your account.
Cause
This issue occurs because a previously activated version of Office Mobile exists on the device, possibly from another subscription. Therefore, the new Office Professional Plus license cannot be applied.
Solution
To resolve this issue, follow these steps:
Office For Mac 2019 Download
- Verify that you have a license assigned to youin the Office 365 portal. To do this, follow these steps:NoteIf you cannot sign in or do not see the Settings button, then you may not have administrative permissions or may not have a license assigned to you.
- Sign in to the Office 365 portal.
- In the left pane, select Subscriptions.
- In the list of subscriptions and licenses, scroll down to the Office 365 <edition> section, and then look for The latest desktop version of Office. If you see this entry in the list, you have an Office subscription that's assigned correctly.NoteIf you don't see a vertical scroll bar, hover the pointer over the list, press and hold the left mouse button, and then scroll.
- If an entry for The latest desktop version of Office does not appear in the list, contact your administrator or go to the following website:
- Verify the status of the service health for the Office Subscription service.
Third-party information disclaimer
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
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